HOME HEALTH CONSULTING
“I just wanted to take a moment to expand on how much Arnie’s ideas have helped our agency and myself directly as a supervisor.
Hearing from Arnie is a great opportunity to learn the newest Medicare information and the reminders on the importance of the SURCH tool.The importance of continuously reviewing utilization has crystallized in my mind through repeated interaction with his company. Using Arnie’s ideas, I have been able to educate and motivate my therapy staff and, even though most of them have been doing home care for years, they have shown marked improvement with utilization throughout the last year. I have also had the opportunity to work with our nursing staff as well to drill home the importance of an accurate OASIS assessment that drives the plan of care and allows the patient to get the maximum benefit while helping the agency remain fiscally responsible.”
Todd C. Nelson MPT, MBA
Rehab & Marketing Supervisor
LOMA LINDA UNIVERSITY MEDICAL CENTER
Home Health Care
"To all of our fellow Medicare Home Health Care companies: Should you find your agency under your fiscal intermediary's scrutinizing resulting in a "Prepayment Audit" of your billings; RUN to Arnie Cisneros P.T. of Home Health Strategic Management! Roll up your sleeves, dig in your heels and prepare your clinical staff for a "paradigm shift"! Arnie will help you understand why you will never do business with Medicare the same old way again! He will help you re-educate your clinical staff in:
1. Correct Oasis Documentation
2. Establishing frequency and duration care planning.
3. Structuring documentation which substantiates care which is "Medically Reasonable and Necessary"!
You may think we are doing that already! As a 25 year Medicare certified agency so did we! After we began working with Arnie in re-tooling our clinical program we were able to reduce our denial rate from 30% to 7% and move off prepayment audit in just 6 weeks!"
Roselyn Argyle
A&D Health Care Professionals, Inc.
Saginaw, Michigan
"Arnie's contributions to the strategic and clinical direction of our company are without peer. He is pragmatic, to-the-point, professional, responsive, creative and a trusted advisor. His insights reflect realties from the front-lines and at the tip of the spear as home health providers adapt to a new era in homecare. Don't waste your time or money with the old-line, established consultants in our industry who are promoting best practices based on a pre-2008 operating model and reimbursement environment."
David Curtis
President
Residential Home Health
"The valuable information that Arnie Cisneros, PT has imparted on our agency has been fun, exciting and enlightening for our management, clinicians and leadership. We have grown these past 3 months in knowledge of Medicare, the OASIS, care delivery, and have improved outcomes as well as impacted our bottom line. We highly recommend Arnie to other agencies who want to grow into 2010 as a highly functional agency positioned for OBQI case conferences, and especially outcomes. The staff have enjoyed the process and have grown in areas that they found previously unfamiliar. Arnie's S.U.R.C.H. method is unlike any other. His case conferences are unique and invaluable. Arnie is a consultant who can evaluate your program, but his implementation of improving your processes is the key to his highly beneficial services. I would recommend him to all agencies who want to grow, become very effective, and challenge their staff while adding to their bottom line!!"
Pat Slayton
Assistant Director VNS
Lifespan, Inc.
"South Jersey VNA invited Arnie Cisneros of HHSM to provide an inservice for all disciplines as well as a two day-one on one case conference. Arnie received compliments from the therapists who felt "it was the best thing they have ever heard". The case conference brought everyone back to basics: supporting quaility patient outcomes, understanding the Medicare audit, and documentation tips. He was energetic, and individualized the case conference to meet the needs of each clinician - nurses and therapists alike."
Diane Levan, RN, MSN
Director of Home Care
South Jersey VNA
"Arnie provided great insight into the strategies necessary to prepare for the future challenges we face in the Home Health industry. His presentation energized staff and opened the minds of our leaders to challenge their paradigms related to the delivery of home health care. The strategies Arnie brought to the table will enable the Agency to take a visionary approach to service delivery and put us in a place to be a bellwether to the industry. "
Janie Christner
Director Home Health
Home Nursing Agency and Visiting Nurse Association
“St. Joseph Mercy Home Care developed a partnership with Arnie Cisneros of HHSM to implement necessary changes in our agency. The goals were to optimize therapy utilization, minimize downcodes, improve Home Care Compare scores and increase referrals. The cornerstone of their program is education and staff development regarding clinical analysis and case conference strategies. After 90 days, Home Care Compare scores improved and downcodes were reduced. At the same time, visit totals decreased while reimbursement ratios improved. These results have exceeded our expectations in terms of measurable progress towards the planned program objectives.”
Coleen Conway-Svec, RN, MS, MBA
System Integration Leader
St. Joseph Mercy Home Care and Hospice
Trinity Health
”Arnie was informative, enlightening and energetic and gave our management team and clinicians invaluable information on his SURCH method as well as the future of Home Care. The clinicians were extremely receptive and enthusiastic to begin the SURCH process, Thanks so much Arnie.”
Dawn Jacobson, RN, MSN
Director of Home Care - Monmounth County
Meridian at Home
HHSM Clientele
PROFESSIONAL ORGANIZATIONS
Kansas City Regional Home Care Association
New Mexico Association for Home & Hospice Care
Michigan Home Health Association
Texas Association for Home Care
Home Care Association of Louisiana
Visiting Nurse Association of America
Decision Health
Illinois Homecare Council
Indiana Association for Home Care
Ohio Homecare Council
Alabama Homecare Association
Missouri Alliance for Home Care
Home Care Association of New Jersey
Iowa Alliance for Home Care
Home Care Association of New York State
Home Care Association of Florida
Arizona Home Care Association
Montana Healthcare Association
Virginia Association for Home Care
California Association for Health Services at Home
National Association for Home Care
Home Care Association of Colorado
Association for Home Care & Hospice of North Carolina
Oregon Association for Home Care
Mississippi Association for Home Care
Kentucky Home Health Association
Ohio Council for Home Care and Hospice
South Carolina Home Care & Hospice Association
Home Care Association of New Hampshire
Home Health Council of Los Angeles County
PRIVATE PROVIDERS
Holland Hospital -- Holland, MI
Meridian at Home -- Monmouth, NJ
Comfort Care -- Pelham, AL
TherapySync -- Midland, TX
Delta Health Technologies -- Altoona, PA
Assured Health Care -- Kettering, OH
Loma Linda University Medical Center Home Health -- Loma Linda, CA
VNA Health Systems of Vermont, Inc.
St. Joseph Mercy Home Care --- Ann Arbor/Livingston County, MI
St. Joseph VNA Home Care --- Mishawaka, IN
Mercy Medical Home Health Care --- Fairhope, AL
Sarasota Memorial Home Care --- Sarasota, FL
Atlantic Home Care --- Milburn, NJ
Home Care Services of South Jersey VNA --- Salem, NJ
Home Health Care of Sparrow --- Lansing, MI
Lifespan VNA --- Battle Creek, MI
Optimal Care --- Bingham Farms, MI
The Medical Team --- Livonia, MI
Ridgecrest Regional Hospital Home Care --- Ridgecrest, CA
Palm Valley Health Care, Inc. -- Edinburg, TX
Promise Care NJ, LLC --- Jersey City, NJ
HomeReach Home Care --- Columbus, OH
Shepherd of the Valley --- Austintown, OH
VNA Care Network --- Worchester, MA
NSCL, Inc -- Benavides, TX
Home Nursing Agency and VNA --- Altoona, PA
Howard County Home Health --- Fayette, MO
KC's Home Health Care --- Phoenix, AZ
Beyamar Home Health --- Edinburg, TX
Advantage Home Care --- Albuquerque, NM
RX Staffing --- Sacramento, CA
Christus Continuing Care --- Houston, TX
St. Luke Home Health Services --- McComb, MS
Precision Medical Billing --- Houston, TX
HT Home Therapy --- Austin, TX
Saint Barnabas Health Care System --- West Orange, NJ
Alpha Home Health Care --- Toledo, OH
AW HealthCare --- St. Louis, MO
Kansas City Hospital Home Health --- Kansas City, MO
A&D Health Care --- Saginaw, MI
LHC Group --- Lafayette, LA
Professional Home Health --- Canton, MI
Advance Medical Services --- St. Louis, MO
Port Home Care Services---Corpus Christi, TX
Guardian Home & Community Services---Ridgeway, PA
Marshall Home Care ---Placerville, CA
Your Coding & Billing Solutions, Inc---Skokie, IL
St. Joseph Home Health---Corpus Christi, TX
Integrity Home Health---Las Vegas, NV
Home Nursing & Therapy Services---San Antonio, TX
Provena Catholic Health System---Frankfort, IL
A Trinity Valley Home Health---Athens, TX
Caring Professional Health Services---Stafford, TX
Girling Health Care --- Austin, TX
Carter Healthcare Inc. --- Oklahoma City, OK
Advantage Skilled Care --- Portsmouth, OH